Archive | July, 2008

Can Injured Employees Return to Work? Successfully?

All too often, an injured worker is not put back into the workforce for one of three reasons. First, employers do not feel that they can offer the employee a limited but meaningful job. Or second, you worry that the recovering employee, who is not up to “full speed”, many re-injure themselves and create additional injury claims. Third, you may not have the resources to systematically implement a proactive injury management program. And there’s also, the negative side of Injury Management.  Most employers do not want to deal with the attitude problems, productivity issues and the morale drain that can occur when injured employees do not want to be at work.

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Teenage Worker Safety – It’s My First Job – Make Sure It’s Not My Last!

From CDC’s website – Read Statistics

Approximately 2.3 million adolescents aged 16 to 17 years worked in the U.S. in 2007. Official employment statistics are not available for younger adolescents who are also known to work, especially in agricultural settings. Because of their biologic, social, and economic characteristics, young workers have unique and substantial risks for work-related injuries and illnesses. In 2006, 30 youth under 18 died from work-related injuries. In 2006, an estimated 52,600 work-related injuries and illnesses among youth 15 to 17 years of age were treated in hospital emergency departments. Only one-third of work-related injuries are seen in emergency departments, therefore it is likely that approximately 157,000 youth sustain work-related injuries and illnesses each year. The U.S. Public Health Service has a Healthy People 2010 objective to reduce youth emergency department injury rates to 3.4 injuries/100 full-time equivalents by 2010. The rate in 2006 was 4.2 injuries/100 full-time equivalents.

These are grim statistics.

This Is My First Job – What should you do to make sure I am safe?

Employers have an added responsibility to train teenage workers. It’s not enough to offer them a job provide them with an overview of the position and expect them to have a thorough understanding of safety procedures. Take 3 minutes to watch this video – PLEASE!

Where does it start:

  • Employee Orientation – A thorough overview of the job and the specific task required to do the job safety.
  • Continued follow-up to make sure the teenage employee understands the job tasks
  • Monitoring – recognize that the employee is new – not only to your job but to any work environment.
  • Set realistic expectations – what can this teenage worker accomplish and how much time do I need to give him or her to be successful at the job.
  • On going Training – for teenage workers training should be continuous

This is what happens when employer take teenage worker training for granted: Take 5 minutes and watch this video

The importance of implementing Teenage Worker Safety.

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Case Study: Impact of Delayed Carpal Tunnel Diagnosis

Background:

Joan has been employed for twelve years as an administrative assistant at  AXZ Company. On December 3, 2007,  Joan notice a pain in both of her hands, initially she dismisses the pain and continues working. One week later the pain is now radiating up to her elbow. She stops at the pharmacy and purchases a bottle of over the counter pain medication, her symptoms seem to go away. On January 4th, she experiences pain in her elbow, neck and shoulder, again she dismisses the pain and continues working. By the end of the day Joan is in a lot of pain, she is having a difficult time doing her work. She tells her supervisor about the pain and he suggest that she make an appointment to see her doctor.

Joan contacts her primary physician and schedules an appointment. During the examination, Joan describes her symptoms and relays that it is worse when she is at work. She tells the doctor that she does a lot of typing and she is using a manual hole punch to make training manuals for her boss. The primary physician examines Joan and advised her that she may have tendonitis or carpal tunnel syndrome – he tells her to file a workers’ compensation claim with her employer because her symptoms appear to be work related.

The next day Joan tells her manager that she may have carpal tunnel syndrome based on the evaluation completed by her primary doctor. The manager reviews the paperwork from Joan’s primary doctor and completes the Notice of Injury.

The manager contacts the workers’ compensation insurance carrier and reports the claim to them. Joan is told to make an appointment with the occupational clinic that treats the employees who work for AXZ Company.

Joan Enters the Workers’ Comp System:

Joan has her first appointment at the walk-in clinic on January 23, 2008. The physician evaluates her and concurs with the primary doctor that Joan may have tendonitis or possible carpal tunnel syndrome. He prescribes a conservative treatment plan – brace for both wrist, physical therapy two times per week for 2 weeks and a prescription for anti-inflammatory medication. Joan is schedule for a follow up appointment in 3 weeks.

Three weeks later Joan return to the walk-in clinic, she relays that she is feeling a little better but her hands are still a bit stiff. Her employer has reduced the amount of typing she has to do and they have reassigned the hole punching job to someone else. The doctor orders two more weeks of physical therapy and advises Joan to continue using her brace. She is schedule to return to the clinic in three weeks.

Joan returns to the walk in clinic on March 11, 2008 – she tells the doctor that she is feeling much better, in fact she is almost back to normal. The doctor discontinues her therapy and advises her to wear the brace if she has any symptoms. She is discharged – Full Duty  with a 0% permanent impairment rating.

You Know This is Not Over – Right?

Joan returns to work – she is back to her regular job and she is back to making training manuals for her manager. Gradually her symptoms return, again Joan ignores the warning signs and continues to type and hole punch. Two months after her last appointment at the walk-in clinic, Joan is back with significant deterioration in both arms, tenderness and pain radiating from her shoulder to her wrist.

Joan is immediately referred to an orthopedic hand specialist for an evaluation. The hand specialist orders a nerve conduction study and confirms that Joan has carpal tunnel and ulnar neuropathy. She is schedule for surgery.

Was there a delay in her diagnosis?

Yes, based on her original symptoms the nerve conduction study could have been order earlier to rule out the carpal tunnel syndrome or confirm her diagnosis.

What did the employer do wrong?

This employee reported an injury that is repetitive, reporting the claim to the insurance carrier is only half of the process. It is imperative that the employer evaluate the employees job tasks to determine the root cause of the employees problem.

70% of all claims are related to productivity and workplace conditions. The Notice of Injury does not capture the daily routines that can be contributing to the employees symptoms.

Carpal tunnel claims are 34% more likely to transition from medical only to lost time increasing the cost by 300%.

When the employee received the Full Duty release the employer assumed that she was totally better, this was a false assumption.

Best Practices:

  • Repetitive injuries require additional evaluation – employers should evaluate the job tasks to determine if they are contributing to the employees symptoms. For example – the manual hole punch machine could have been replace with an electric automatic machine. A simple solution that is cost less than carpal tunnel surgery.
  • Based on Joan symptoms, some diagnostic testing should have been ordered to thoroughly evaluate her symptoms and provide a definitive diagnosis. Everyone focuses on reducing claims cost – if the carpal tunnel diagnosis was made earlier and the employer made adequate adjustments to the job tasks – Joan’s condition may have improved, avoiding her subsequent surgery.
  • When the employee was released to return to work full duty the employer should have continued to monitor her symptoms to make sure she was transitioning back into her regular routine successfully.

Sometimes, we rush to get the Full Duty Release and forget that the employees symptoms were not thoroughly evaluated.

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Employers Commit Fraud Too..

I read an article today in the Mercury News about an employer who moved the body of an employee who died on the job to an orchid field so they could avoid workers’ compensation benefits. Shocking!!

According to the article the employer allegedly moved the employees body from the work area to an Orchid field to avoid the fact that he died from heat exhaustion. Pedro Servin died on June 23, 2006 while working on his bosses sport utility vehicle. Mr. Servin collapsed and later died. After he died it is alleged that the owners and another employee moved the body to a nearby orchid field. The family of Mr. Servin has filed suit against his employer – General Pallet in Vernalis California.

According to investigators, Mr. Servin body was put in to the owners Yukon, driven to his residence and put in the orchid. The employee who helped them moved the body was threatened with deportation if he told anyone.

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If You Can’t Work You Shouldn’t be on TV

Apparently Garrett A. Dalton forgot he was on workers’ compensation when he entered a contest to win Hannah Montana tickets. According to news reports Mr. Dalton entered a radio station contest that required him to dress up in woman’s clothing, wear high heals and run 40 yards balancing an egg on a spoon. Guess what he was on a no work status – If you can not work why are you on TV?

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Watch actual video of Mr. Dalton running the race. Click Here

Moral of this story for Employers – Get surveillance on your injured employees especially if they are off work for more than 90 days.

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